General Support
Questions about using the Baila app, getting started, or troubleshooting a feature.
Baila App Support
Need help with Baila?
Contact our support team for help with the app, your account, privacy requests, or to report a bug. Include your device model, iOS version, and a short description of the issue so we can respond faster.
Account Help
Problems signing in, updating your profile, or accessing your dance journal and social activity.
Bug Reports
Unexpected errors, crashes, syncing problems, or anything in the app that is not working as intended.
Privacy Requests
Requests involving your account data, privacy questions, or account deletion assistance.
Support Details
Response Time
We typically respond within 24 to 48 hours on business days.
Privacy and Legal
Review our Privacy Policy and Terms & Conditions for more information about data handling and platform use.
Best Way to Get Help
When reporting an issue, include screenshots, the steps that caused it, and the email address tied to your account if relevant.